Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may be eligible to return it for a refund or replacement in accordance with the applicable Amazon.com returns policy.

30-Day Returns

Most products may be returned within 30 days of the estimated delivery date, provided they meet the applicable return requirements. Some products, categories, or circumstances may be subject to different return periods or conditions. Where a product is subject to a specific return policy, the applicable terms will apply.

Condition of Returned Items

To be eligible for a return, items should generally be returned in their original or unused condition, with all original packaging, accessories, manuals, tags, and other included components where applicable.

Items that have been used, damaged, or altered after delivery may be subject to limitations on the refund, where permitted under the applicable Amazon.com returns policy.

For hygiene-related products, any applicable hygiene seals or protective liners should remain intact unless the product is defective.

How to Request a Return

Because orders placed through this website are processed through Amazon.com, returns are handled in accordance with Amazon's applicable US returns process.

To request a return:

1. Sign in to your Amazon.com account.
2. Go to Your Orders.
3. Locate the relevant order.
4. Select Return or Replace Items.
5. Follow the instructions provided by Amazon.

Amazon will provide the applicable return instructions, including the return method and any required return label.

Return Shipping

Where a return is eligible for a prepaid return service under Amazon's applicable returns policy, the appropriate return shipping arrangements will be provided through Amazon.

The treatment of return shipping costs may depend on the reason for the return and the applicable Amazon.com policy.

Refunds

Once the returned item has been received and processed, the applicable refund will be issued in accordance with Amazon's returns and refund procedures.

Refunds are generally made to the original payment method. The time taken for a refund to appear in your account may vary depending on the payment method and financial institution.

Amazon advises that it can take time to receive and process a returned item before the refund is completed.

Defective, Damaged, or Incorrect Items

If your item arrives damaged, defective, or is not the item you ordered, please initiate a return or replacement through your Amazon order as soon as possible.

Please provide any information requested by Amazon so that the issue can be resolved promptly.

Items Not Eligible for Return

Certain products may be excluded from standard returns or may have specific return conditions.

These exclusions can include personalized products, certain hygiene-sensitive products, products that are damaged after delivery, or other products subject to specific Amazon.com return requirements.

Where applicable, the product listing or Amazon's returns information will provide further details.

Amazon Returns Policy

As our orders are processed through Amazon.com, our returns process follows the applicable Amazon.com US returns requirements.

Amazon's policies may be updated from time to time, and the applicable policy at the time of your purchase will apply.

For the most up-to-date information, please refer to Amazon's current Returns Policy.

Nothing in this policy limits any rights you may have under applicable law.

Last updated: September 2026